Business agreement with Ministry of Science and Technology and KISA
Improvement of system and UI to prevent fraud, recommendation to use safe payment, reinforcement of monitoring
Carrot Market App. /Carrot Market Provided
Three companies, “Carrot Market,” “Lightning Market,” and “Jonggonara,” a second-hand trading platform between individuals, are cooperating with the government to prevent damage from used trading fraud.
The Ministry of Science and ICT announced on the 18th that the Korea Internet & Security Agency and the three companies had signed a business agreement to prevent transaction disputes between individuals.
The three companies plan to support accurate delivery of essential information about goods traded between sellers and buyers when trading used goods on the platform through system or user interface improvements within the first half of the year. In addition, we strongly recommend that users use secure payment or in-house payment. It also guides you on precautions when making a transaction.
The three companies will strengthen monitoring of fraudulent activity and provide users with a notification service about fraudulent accounts and types of fraud registered with the National Police Agency. Strengthen the capacity to respond to individual disputes and prepare guidelines for resolution.
The three companies plan to hold a cooperative meeting with the Ministry of Science and Technology and KISA at least twice a year to check the progress of this self-regulation.
According to the National Police Agency, the amount of damage caused by fraudulent transactions in second-hand transactions was KRW 89.7 billion per year in 2020.
Cho Kyung-sik, 2nd Vice Minister of Science and Technology, said, “Problems appearing in transactions between individuals can be sufficiently prevented through close information sharing between the government and companies by supplementing the weak link in the transaction process.”